Special arrangements are currently in place at Melrose Abbey, to comply with Scottish Government guidance during the Covid-19 pandemic.
- Our staff have been trained in hygiene and social distancing and have been provided with the necessary PPE
- Signage is on site to guide visitors, including one way systems and marked areas that are currently closed to visitors
- We have introduced enhanced cleaning measures to make visitors feel comfortable while visiting
- In line with Scottish Government legislation and guidance, face coverings are mandatory if you are visiting any indoor/enclosed spaces at our sites including retail and catering areas (subject to some exceptions)
What will be open during your visit
- Site grounds including the Robert the Bruce heart site
- Museum (ground floor closed but rest is open)
- Audio guide - please note your own mobile device is needed to load the guide onto your phone via a web browser
Due to essential conservation works access to the interior of the main abbey is currently unavailable and a safety perimeter is in place while these works are ongoing.
What will remain closed during your visit
- All interior areas of the abbey
- Ground floor of Museum
Visiting the site
In line with best practice in the visitor attractions industry and as advised by Capability Scotland, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.
We recognise that some disabled visitors may need help to visit our sites and we offer free entry for accompanying carers, these can be added when making your booking. Please note this is limited to two carers per transaction.
There is a Pay and Display public car park 75m from the abbey (run by Scottish Borders Council) with two accessible bay. There is also on-road parking nearer to the site.
Approach to the site
During the pandemic, visitors are being asked to form a socially-distanced queue along the pavement next to the abbey. They will then be admitted to the site by staff.
The site is approached along a level tarmac path.
Assistance dogs are permitted at all our sites and within roofed areas.
Visitors' dogs are allowed at Melrose Abbey, but are not permitted in roofed areas.
Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.
Visiting the site
- The ticket office has a 78cm wide door with 7cm step at the threshold. Its exit is down a flight of eight stone steps with handrails on both sides
- The path from the ticket office to the church is a level, cobbled surface.
- The top of the tower will not be accessible at this time. Panoramic views from the top will be accessible to access online, using visitors own devices
- The cloister has a grass path around it and a grass ramp access from the church’s nave. It can also be accessed from within the church down a ramp (1:7 gradient). From the cloister you can also visit the remains of the chapter house down a ramp (1:8 gradient)
- There are two picnic benches; one at the abbey and one in the Commendator's House grounds
Toilets are at the east end of the site via 6 stone steps with no handrails. The nearest adapted toilet is on Abbey Street, 170m away.