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More of our sites are now available to pre-book in advance of their opening later this month. We are working hard to open other sites in the coming weeks

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Access

Special arrangements are currently in place at Jedburgh Abbey, to comply with Scottish Government guidance during the Covid-19 pandemic. These arrangements are detailed below, and will be regularly updated. Last updated: 28 July 2020.

Although things may be a little different, we hope that you will have an enjoyable visit and will be greeted with a warm and friendly smile by staff.

Safety measures

  • Our staff have been trained in hygiene and physical distancing and have been provided with the necessary PPE
  • Signage is on site to guide visitors, including one way systems and marked areas that are currently closed to visitors
  • We have introduced enhanced cleaning measures, including our toilet facilities, to make visitors feel comfortable while visiting
  • In line with Scottish Government legislation and guidance, face coverings are now mandatory if you are visiting any indoor/enclosed spaces at our sites including retail and catering areas (subject to some exceptions)

Watch our video on what to expect when you visit our sites

Carers tickets

In line with best practice in the visitor attractions industry and as advised by Capability Scotland, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.

We offer free entry for carers accompanying visitors with disabilities. To book a free carer ticket, please email ticketing@hes.scot and quote your order number.

Parking

There is a public car park 100m from the site. Visitors can be dropped off at the front door. 

Dogs

Assistance dogs are permitted at all our sites and within roofed areas.  

Visitors' dogs are allowed at Jedburgh Abbey, but are not permitted in roofed areas. 

Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.

What will be open during your visit 

  • Everything will be open apart from the viewing gallery and stone display
  • Shop open with limited range
  • Toilets

What will remain closed/unavailable during your visit 

  • Gallery
  • Stone display
  • Audio guides
  • Interactive tour (QR code available)

Visiting the site

Visitors will be guided along a one-way route. Please follow the signage. Access to some spaces may be limited.

  • The shops ground floor has level access through 885mm wide swing doors

    The exhibition area and toilets are on the first floor up a modern spiral staircase with handrails either side

    Level access to the first floor is also available via a ramp– the steward will open this route on request

    The exhibition area gives an excellent view of the entire site. The interactive giving a virtual tour is not currently available, but a QR code link will enable visitors to access a virtual model of the abbey on their own devices

  • The route through the remains of the abbey out-buildings (Cloister Range) and into the church is about 65m.

    It starts as a timber decked steel bridge incorporating two flights of steps of 28 and eight steps. They have shallow treads and handrails on both sides. The route continues as gravel paths with stone steps.

    There are four sets of steps, two with handrails. In addition there is a flight of nine unevenly spaced steps with no handrail at the east processional doorway into the church and a flight of eight unevenly spaced steps at the west processional doorway.

  • The floor inside the church is mainly level with a paved walkway through gravel. There are single steps to the crossing and high altar
  • The route into the west side is 25 metres. It starts with 14 steps down and then two flights with 1-2 steps
  • The stone masonry exhibition will not be available at this time
  • To access the kitchen, there is a flight of 7 steps without a handrail. The route continues with gravel and shallow stone steps. There is then a wooden platform with 2 steps up and 2 steps down
  • To enter the undercroft, there are 6 narrow steps with a handrail, then 6 steps followed by another step onto a cobbled path
  • There are four benches in the cloister, two picnic tables in the orchard and one picnic table in the west range

Toilets

There are adapted toilets available on the first floor of the visitor centre, as well as in the car park, 100m from the site. 

Historic Scotland

Opening times

18 Sept to 31 Oct: 
Daily, 10am to 4pm
Last entry time slot 2pm

Advance booking required.

Winter opening times to be confirmed.

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