Access

Special arrangements are currently in place at Dundonald Castle, to comply with Scottish Government guidance during the Covid-19 pandemic. These arrangements are detailed below, and will be regularly updated. Last updated: 4 September 2020.

Although things may be a little different, we hope that you will have an enjoyable visit and will be greeted with a warm and friendly smile by staff.

Safety measures

Our staff have been trained in hygiene and physical distancing and have been provided with the necessary PPE
Signage is on site to guide visitors, including one way systems and marked areas that are currently closed to visitors
We have introduced enhanced cleaning measures, including our toilet facilities, to make visitors feel comfortable while visiting
In line with Scottish Government legislation and guidance, face coverings are now mandatory if you are visiting any indoor/enclosed spaces at our sites including retail and catering areas (subject to some exceptions)

Watch our video on what to expect when you visit our sites

Parking

The level tarmac car park is next to the visitor centre. It has a dropped kerb and no accessible spaces are marked.

Approach to site

There is a steep, tarmac path with anti-slip surface for 120m, followed by 30m of level gravel path to the castle.

Dogs

Assistance dogs are permitted at all our sites and within roofed areas.

Visitors' dogs are allowed at Dundonald Castle.

Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.

Visitor centre

The visitor centre has step free access and interior.

The castle

The prison pit is closed as physical distancing is not possible.

Grassy banks surround the castle.

Inside, much of the castle can be seen from the ground floor, which is level with stone slabs, however, there is more to explore in the upper hall and prison area for those able and keen to do so.

The first floor is reached via a steep, L-shaped stone staircase of 15 steps with no handrail.

The second floor is reached via a modern, open-tread, metal spiral staircase of 38 steps with a handrail.

The castle interior can be a little dark on a dull day, although the inner stairs, lower hall and prison area have electric lights.