Special arrangements are currently in place at Caerlaverock Castle, to comply with Scottish Government guidance during the Covid-19 pandemic. These arrangements are detailed below, and will be regularly updated. Last updated: 14 August 2020.
Although things may be a little different, we hope that you will have an enjoyable visit and will be greeted with a warm and friendly smile by staff.
- Our staff have been trained in hygiene and physical distancing and have been provided with the necessary PPE
- Signage is on site to guide visitors, including one way systems and marked areas that are currently closed to visitors
- We have introduced enhanced cleaning measures, including our toilet facilities, to make visitors feel comfortable while visiting
- In line with Scottish Government legislation and guidance, face coverings are now mandatory if you are visiting any indoor/enclosed spaces at our sites including retail and catering areas (subject to some exceptions)
Watch our video on what to expect when you visit our sites
In line with best practice in the visitor attractions industry and as advised by Capability Scotland, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.
We offer free entry for carers accompanying visitors with disabilities. To book a free carer ticket, please email firstname.lastname@example.org and quote your order number.
Parking is available at two plastic reinforced grass areas. The car park is on a slight incline. Visitors can be dropped off at the visitor centre.
Approach to the site
The main car park is about 100m away from the visitor centre on a tarmac surface at an upward incline.
The overflow car park is 25m from visitor centre on a level tarmac area.
In front of the visitor centre is a gravel track which can be mucky in wet weather and has pot-holes.
Assistance dogs are permitted at all our sites and within roofed areas.
Visitors' dogs are allowed at Caerlaverock Castle, but are not permitted in roofed areas.
Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.
What will be open during your visit
- Castle is fully open (except Murdoch’s Tower and stair to 3rd floor in East range)
- One-way routes to ground floor of East Range, and to first floor Gatehouse & East Ranges
- Grounds including the Old Castle
- Exhibition space closed, but introductory video will be available on QR code spot at Mangonel
- Car park for visitors only
Some areas/facilities will remain closed for now, we have a phased approach to re-opening while we work to make them safe.
What will remain closed/unavailable during your visit
- Woodland walk
- Murdoch’s Tower and stair to third floor in East Range. There is no wheelchair access to first floor
- Exhibition (QR code available at Mangonel with introductory video)
Visiting the site
Visitors will be able to move through grounds without following a specific route, though social distancing measures will be in place. In the castle, a one-way system will be in place. Please follow the directional signage in place. Access to some spaces may be limited.
- The visitor centre and shop is step free
The café will not be operating at this time
There is an adapted toilet next to the visitor centre
- The exhibition will not be open at this time
- The castle about 200m from the visitor centre, over tarmac, paved and grass surfaces up a slope
Nearing the castle after the moat there is a short but steep (1:6) downwards grass section
- The main level route inside the castle is paved, and this route allows access around the courtyard to the south range from where there are excellent views of the east range and the moat
- There are steps down into some rooms, but most of these can also be viewed from the path. The majority of these rooms have gravel surfaces. Historic stone spiral stairs with handrails lead to the upper levels of the east range
- The path to the old castle is approximately 350m from the visitor centre, and is tarmac and gravel. There are steps over the moat at the old castle
- There are picnic benches and summer seats for visitors