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More of our sites are now available to pre-book in advance of their opening later this month. We are working hard to open other sites in the coming weeks

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Access

Special arrangements are currently in place at Dunstaffnage Castle, to comply with Scottish Government guidance during the Covid-19 pandemic. These arrangements are detailed below, and will be regularly updated. Last updated: 28 July 2020.

Although things may be a little different, we hope that you will have an enjoyable visit and will be greeted with a warm and friendly smile by staff.

Safety measures

  • Our staff have been trained in hygiene and physical distancing and have been provided with the necessary PPE
  • Signage is on site to guide visitors, including one way systems and marked areas that are currently closed to visitors
  • We have introduced enhanced cleaning measures, including our toilet facilities, to make visitors feel comfortable while visiting
  • In line with Scottish Government legislation and guidance, face coverings are now mandatory if you are visiting any indoor/enclosed spaces at our sites including retail and catering areas (subject to some exceptions)

Watch our video on what to expect when you visit our sites

Carers tickets

In line with best practice in the visitor attractions industry and as advised by Capability Scotland, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.

We offer free entry for carers accompanying visitors with disabilities. To book a free carer ticket, please email ticketing@hes.scot and quote your order number.

Parking

The main car park is situated 200m from the castle. There is a small parking area behind the castle, 50m from the visitor centre, for visitors with limited mobility.

Visitors can be dropped off 10m from the visitor centre.

Approach to site

The visitor centre is 200m from the car park along an upward gravel track. It is then a further 25m to the castle.

Dogs

Assistance dogs are permitted at all our sites and within roofed areas.  

Visitors' dogs are allowed at Dunstaffnage Castle, but are not permitted in roofed areas. 

Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.

What will be open during your visit

  • Castle
  • Shop
  • Toilets – one toilet available for castle visitors only

What will remain closed during your visit

  • Exhibition room above visitor centre
  • Top floor of gatehouse

Visiting the site

Visitors will be able to move through the buildings without following a specific route, though social distancing measures will be in place. Access to some spaces may be limited.

  • The shop has step free access. The display room upstairs will not be available at this time
  • The castle entrance is up 26 steep historic stone steps with a handrail
  • The main routes within the castle are gravel, tarmac and grass
  • The battlements are up a modern wooden staircase of 30 steps with handrails on both sides
  • The gatehouse is accessed via a modern staircase of 12 steps with a handrail. The upper levels of the gatehouse are reached via a narrow 28 step spiral stair with a handrail. The top floor is closed to visitors at present
  • The chapel is approached by a 50m rough earth path which is steep in places and can be boggy
  • There is a bench outside the visitor centre and one inside the castle

Toilets

There is an adapted toilet available on site.

Historic Scotland

Opening times

26 Aug to 30 Sept:
Daily, 10am to 4pm
Last entry time slot 2.30pm

Advance booking required.

Winter opening times to be confirmed.

Facilities

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