Tickets and visiting our sites
Changes, cancellations and refunds
How to get in touch about changing your ticket or requesting a cancellation or refund.
Plan a free self-led learning visit
Free educational visits make Scotland’s heritage accessible to learners of all ages. Here's all the information you need.
Group sales and travel trade
Contact details for asking about group visits to our sites, trade accounts or private tours.
Our Ranger Service
Our Rangers can help with queries about our work in Holyrood Park, Linlithgow Peel and at the Heart of Neolithic Orkney World Heritage Site.
FAQs
We may already have the answer to your question
Visitor FAQs
Got a question about visiting one of our sites? Below are answers to some of your most frequently asked questions.
Explorer Pass FAQs
Visiting multiple Historic Scotland sites? Our pass helps you save money. This pages answers some common questions about buying and using your pass.
Membership FAQs
Check out our frequently asked questions regarding membership. If you can't find the information you are looking for, please contact us.
Can't find what you need?
Contact our Ticketing or Operations Team
Contact our Ticketing Team
Our Ticketing Team can help with any ticket-related enquiries you may have, including questions about our Explorer Pass.
Contact our Operations Team
Use this form for queries relating to day-to-day operations at Historic Scotland sites, including questions about access or lost property.