Access
Carers tickets
In line with best practice in the visitor attractions industry, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.
We recognise that some disabled visitors may need help to visit our sites and we offer free entry for accompanying carers, these can be added when making your booking. Please note this is limited to two carers per transaction.
Parking
The small tarmac parking area has no accessible spaces marked.
Approach to site
The car park is next to the ticket office. The castle is then 40m across a hard, level surface and a further 25m over cobbles.
Visitor centre
Access to the shop is up two short ramps.
Monument
The ground level of the castle has generally uneven surfaces.
This level contains the:
- bakehouse
- servants’ quarters
- storage cellars
Light levels in these rooms can be low.
Upper levels are reached via the option of two spiral staircases (both with handrail).
Toilets
There is an adapted toilet next to the shop. The door is very heavy. Please ask a steward if you need assistance with opening the door.
Dogs
Assistance dogs are permitted at all our sites and within roofed areas.
Visitors' dogs are allowed at Balvenie Castle, but are not permitted in roofed areas.
Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.
