Website Accessibility

Accessibility Statement for Go Roman app

Our accessibility statement for the Go Roman app

Accessibility statement 

This accessibility statement applies to the mobile application (app) Go Roman on Apple (iOS) and Android. This app is developed by Historic Environment Scotland (HES) and the accessibility of the content of the app is the responsibility of HES.

Using this app 

We want as many people as possible to be able to use the app and discover the Antonine Wall's rich history and architecture. You will be able to:

  • access the app using different screen sizes, enlarge and read text in an acceptable contrast format
  • navigate consistently through the app and understand the content and navigation through appropriate sequencing, labelling, structure and descriptive links
  • navigate some of the app using the Android Talkback or Apple VoiceOver
  • enlarge and examine images up to 300%
  • have enough time to read and use content

We’ve also made the text within the app as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible the Go Roman app is 

While we work hard to make our platforms and content accessible, we know some parts of the Go Roman app aren’t fully accessible.

Here is a brief list of content that is not currently accessible, including:

  • the 3D environments cannot be fully navigated using Android Talkback or Apple VoiceOver
  • spatial points of interest within 3D environments cannot be directly accessed using Android Talkback or Apple VoiceOver
  • some text, images and links may not be customisable and colour contrasts may not be high enough, causing difficulties if you have a visual impairment

A full, technical list of currently inaccessible content and areas of the app can be found in the section of this accessibility statement titled ‘Non accessible content’.

What to do if you can’t access parts of this app 

If you need information on this app in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and get back to you within 5 working days, or if your request is more complex, please allow us up to 20 working days for a full reply. 

When contacting us please make sure you provide: 

  • the service area, document name and/or the name of the app the content is on 
  • a description of the format you need. For example, audio CD, braille, BSL or large print 

Find out more about our customer services in our service standards. 

Reporting accessibility problems with this app 

We’re always looking to improve the accessibility of this app. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Digital Documentation team: 

Contacting us by phone or visiting us in person 

You can also visit us in person for more resources. Find us at: 
 
Longmore House 
Salisbury Place 
Edinburgh 
EH9 1SH 
 
For directions, please call 0131 668 8600 or view our location on Google Maps. Our Access Guide is also available for visitors to the historic places in our care. 
Let us know about any requirements you have in advance of your visit and we will endeavour to accommodate you: 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you submit a complaint and you’re not happy with how we respond, contact the EHRC. 

Technical information about this app’s accessibility 

HES is committed to making this app accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This app is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

 

Non accessible content 

The content listed below is non-accessible for the following reasons. 

Noncompliance with the accessibility regulations 

Text Alternatives

Elements of the user experience are dependent on the app’s 3D environment and it not possible to provide text alternative for non-linear media within the app as it is beyond the current capability of the technology used in this app.

This does not meet WCAG 2.1 A-level success criteria 1.1.1 (Non-text content): Decorative content, visual formatting content, and invisible content.

Non-text contrast 

It is not possible to navigate within the app using a keyboard due to the requirement to use specific controls within the app; keyboard control has not been implemented to support the interaction of the user with 3D environments.

This does not meet WCAG 2.1 AA-level success criteria 1.4.11 (Non-text contrast): Graphical objects.

3D Environments and Spatial points of interest 

3D environments and spatial points of interest within these 3D environments are not fully accessible and cannot be fully navigated using Android Talkback or Apple VoiceOver as it is beyond the current capability of the technology used in this app.

This does not meet WCAG 2.1 A-level success criteria 1.1.1 (Non-text content):  1.3.1 and (Info and Relationships).

Distinguishable content 

Some text, images and links may not be customisable and colour contrasts may not be high enough, causing difficulties if you have a visual impairment.

This does not meet WCAG 2.1 A-level success criteria 1.4.6 (Distinguishable: Contrast (enhanced).

Other non-text content 

Parts of this app feature 3D environments and points of interest within those 3D environments. The app does not support audio descriptions or text transcripts to describe the content.

These environments also cannot be fully navigated to or accessed using Android Talkback or Apple VoiceOver as it is beyond the current capability of the technology used in this app.

This does not meet WCAG 2.1 A-level success criteria 1.1.1 (Non-text content: Controls).

Orientation 

You can only view the app in landscape orientation. This does not meet WCAG 2.1 AA-level success criterion 1.3.4 (Orientation).

Disproportionate Burden 

We are committed to improving the bulleted criteria above and have recently undertaken a significant rebuild of the app to tackle accessibility issues.

At present, the development and implementation of technology capable of providing in-app access to 3D environments and spatial points within these 3D environments, as well as providing text alternatives for non-linear media is beyond the current capability of the technology used in this app.  .

Due to this and our recent rebuild, we believe that a similar piece of work in the next year would be a disproportionate burden. We will make another assessment of this when we review this app in March 2023.

How we tested this app 

This app was last tested on 1 February 2022. The test was carried out manually by HES and developers Grizzle and Tan. 

Last updated 

This statement was prepared on 9 March 2022. It was last reviewed on 10 March 2022 

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