Archives and Research

Responsible Tourism Framework

Transforming heritage tourism

Front cover of Responsible Tourism Framework

The Historic Environment Scotland (HES) Responsible Tourism Framework aims to support our organisation in transforming our business model to reflect the principles of responsible tourism, where we mainstream environmental, social, and economic sustainability in everything we do, so that tourism’s benefits can be enjoyed by all without detriment to communities and the environment.

The purpose of this framework is to define our understanding of, and role in, responsible tourism. It outlines the principles guiding our organisation’s decision-making and around which we can build actions going forward. The framework sets out how tourism in the historic environment can contribute to better quality of life and meaningful experiences for all, now, and for future generations.

The plan is for our organisation, although the principles it contains may be of interest to others.