Access
What will be open during your visit
- Site grounds including the Robert the Bruce heart site
- Cloister
- Museum
- Toilets (Please note, there is no accessible toilet on site, but there is one nearby in the town.)
What will be closed during your visit
- All interior areas of the abbey church. This is due to essential conservation works and a safety perimeter is in place while these works are ongoing.
Carers tickets
In line with best practice in the visitor attractions industry, visitors with disabilities are treated on an equal basis with all other visitors and entry is charged at the appropriate admission category rate - Adult/Concession/Child. Proof of disability is not required.
We recognise that some disabled visitors may need help to visit our sites and we offer free entry for accompanying carers, these can be added when making your booking. Please note this is limited to two carers per transaction.
Parking
There is a Pay and Display public car park 75m from the abbey and electric charging points are available (run by Scottish Borders Council) with two accessible bays, but this can be busy during summer months. There is also on-road parking nearer to the site.
Approach to the site
The site is approached along a level tarmac path.
While high-level masonry inspections are taking place, alternative arrangements are in place for people requiring an accessible route. This route will provide access to the cloister, chapter house and monks’ choir area.
If you would like to enter the abbey by the accessible route, please purchase your ticket at the Melrose Abbey shop, which has ramped access and a door which is 0.78m wide. From there, one of our colleagues will accompany you just over 100m around the corner to a level entrance at Cloisters Road, which is 1.02m wide.
Audio Guide
Tour the abbey with our audio guide using your own mobile phone or one of our devices. Included in ticket price.
Print versions of the audio guide are available in both large print and Open Dyslexic large print. These are also available to download onto your own device. Please ask a member of staff for a copy.
Dogs
Assistance dogs are permitted at all our sites and within roofed areas.
Visitors' dogs are allowed at Melrose Abbey, but are not permitted in roofed areas.
Dogs must be kept on a lead at all times and not left unattended at any time. Owners must pick up after their dogs.
Toilets
Toilets are at the east end of the site via 6 stone steps with no handrails. The nearest adapted toilet is on Abbey Street, 170m away.
