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Minimum Operating Standards for Property Management and Visitor Operations

Front cover of minimum operating standards version 8

The COVID-19 Policy and Minimum Operating Standards outline the requirements that must be met before sites will be able to reopen in line with official government guidelines during the COVID-19 pandemic.

They have been developed from a wide range of sector and industry advice, guidance and best practice, and set the benchmark for the safe reopening of sites and resumption of operational activities.

The document took effect in June 2020 to support planning for reopening. This policy will be reviewed on an ongoing basis to reflect updates to guidance, legislation and best practice. It will also be updated as apt to take into account any issues identified in risk assessments and in practice.