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Duff House Vacancies

Opportunities available in Visitor Operations at Duff House, located within the North Region of the HES estate.

The positions available sit within the Visitor Operations team, who are responsible for daily operation of Duff House as a visitor attraction to the public.

A full Visitor Operations Job Description is available below but standard Duff House duties may include:

  • Welcoming HES visitors and assisting them to have an enjoyable and informative visit
  • Promoting HES Retail products, in an aim to drive business and enhance the visitor’s experience
  • Ensuring that the site maintains a high standard of presentation, through daily cleaning/adherence to Health & Safety procedures
  • Provide visitors with information relating to the history of the site through creative conservation and where appropriate guided tours
  • To assist with visits and events from school groups, community groups and external organisations
  • To follow HES policy and procedure in relation to Health & Safety, Human Resources and Finance where applicable

Duff House is a busy and vibrant site, attracting high visitor numbers, particularly during the summer months. Visitor Operations staff must be dedicated to delivering excellent customer service, in accordance with the Visit Scotland Grading Scheme.

We are seeking individuals with a passion for customer care, enthusiasm and a friendly attitude, who can be relied on to provide a fantastic onsite experience for our visitors. Sound like you?

Salary Band A
£16,800 - £17,914 pro rata

Positions Available
4 x Stewards – 22 hours per week - Easter until 31 October 2018

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Job Description Application Form Equal Opportunities Form

Submitting an application: 

If you wish to apply for any of the positions, please download the application form and email your completed form to vorecruitment@hes.scot or send it to Historic Environment Scotland, 30-30a Croft an Righ, Edinburgh EH8 8ED.

Applications should be sent with an Equal Opportunities form which candidates can downloaded above.

There is no closing date set at present.