If your questions aren't covered below, contact ticketing@hes.scot for more information and help with your enquiry.
Tickets are available free of charge on the first Sunday of each month during the period from Sunday 1 October 2023 to Sunday 3 March 2024. The offer applies to Scottish postcode holders only. Tickets must be booked online in advance.
The offer is only available until the allocation of tickets per day has been used.
Tickets are only valid for the date and property stated on the ticket. Information on our site opening hours can be found on our individual site listings. Entry to our sites is managed by a timed ticketing system with capacity limits for all time slots. Advance booking is required.
On occasion we may need to limit the amount of time available at our car parks to allow as many visitors as possible the opportunity see our sites.
Additionally, a small number of our sites operate visitor access through guided tours only, or may require additional travel to reach, such as on boats (which operate to set schedules).
Some of our smaller sites may close fully, or partially, over the lunchtime period.
Please check individual site listings for further information.
Cafés are available at a number of our larger sites, including at Edinburgh Castle, Stirling Castle, Urquhart Castle, and Fort George. Many of our sites without a café have coffee machines and snacks available to purchase from the shop.
At some sites we may not be accepting cash payment. In this event purchases can be made by card payments only. At Edinburgh Castle and Stirling Castle both cash and card payments are accepted
Please check our individual site listings to see whether your furry friend can join you on your visit.
Some of our sites do have parking however each site is different, please check the information on the web page for the site you wish to visit.
We do have blue badge spaces at some of our sites. Please check the information on the web page for the site you wish to visit.
Please check the information on the web page for the site you wish to visit.
Advance online booking is required. For any ticketing issues please contact ticketing@hes.scot
A maximum of 2 adults and 6 children can be booked per transaction.
Yes, advance online booking is required. Children aged 15 years and under must be accompanied by an adult, aged 16 years or over.
No, Historic Sundays is an online only offer. Advance online booking is required.
Your tickets will be attached in your email confirmation as a PDF document. Please print your tickets and bring them with you for entry. You can also opt to collect your tickets on arrival and print them at the designated ticket collection points. We offer the option of an e-ticket for some of our sites, which you can either add to your Apple Wallet or print.
No, we are unable to post tickets. Tickets will be emailed to you.
Your email confirmation email should arrive shortly after booking. If you have not received this, please check your junk folder in the first instance. If you have not received this please contact ticketing@hes.scot with details of your booking (name on booking, email address used and site visiting) and they will investigate and get back to you as soon as possible.
If the web page is not displaying correctly, we advise you to clear the cache/cookies on your browser then close the browser and reopen it. The ticketing page should now load correctly. If this doesn’t work the date/time slot you wish may be sold out – please check for an alternative date/time.
If you cannot find your email confirmation please email ticketing@hes.scot with your booking details (name on booking, email address used and site visiting).
The time on your ticket is when you should arrive on site for your visit. Please check our individual site listings for further information. If you miss your chosen timeslot your entry to the property cannot be guaranteed.
Not all sites have the facilities so if you have selected Print at Home as your delivery method, please print your tickets and bring them with you for entry. You can also opt to collect your tickets on arrival and print them at the designated ticket collection points.
Visitors arriving at our sites will have their tickets scanned for entry by staff. Valid proof of address (e.g. utility bill) will also be required with tickets. The offer applies to Scottish postcode holders only.
No, the time shown is the earliest you can arrive, and you can arrive at any point within your chosen time slot. If you miss your chosen timeslot your entry to the property cannot be guaranteed.
If you miss your chosen timeslot your entry to the property cannot be guaranteed. We’ll do our best to fit you in if we can, but if we’ve reached capacity for the time slot when you arrive, you will have to wait until the next available time slot.
In the event of severe weather such as strong winds or snow, we may need to close our sites. The sites will close if the weather presents a hazard and a risk to visitors.
We recommend that you phone ahead on the day you are going to visit, especially if severe weather is forecast. You can also check the Visit a Place section of our website for details of any current closures or restrictions. If you have a Twitter account you can access our unexpected, short notice closures at twitter.com/welovehistory (#HSclosure).
Customers will be contacted by email and/or SMS as soon as possible with an update. If your chosen property closes on one of the Free Sundays, your ticket will not be valid for any other date.
Unused tickets cannot be exchanged for any other visit date and there is no cash alternative.
Yes, membership can be purchased online. You must take your membership confirmation email with you as proof of membership (printed or on your phone).